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    Page Orchestrator Routes

    The Orchestrator Routes subpage lists the routes defined for an orchestrator. Each route maps a condition on the source data to a target integration. Routes are evaluated in Processing Order — the first matching route wins.

    To open: From the Orchestrator Card, the Routes subpage is embedded directly on the card.

    Overview

    See How to Use the Orchestrator for a full explanation of routing logic, condition operators, and examples.

    Key Fields

    Field Description
    Processing Order The sequence in which routes are evaluated. Lower numbers are checked first. Must be unique within the orchestrator
    Description A description of what this route handles (e.g., "Customer records", "Order headers")
    Integration Sorting Order The Sorting Order of the target integration that processes records matching this route
    Route Condition The value to match against the routing key. Leave empty for a catch-all route that matches all unmatched records
    Condition Operator The comparison applied between the routing key value and Route Condition: =, <>, Contains, Starts With, Ends With, Is Empty, Is Not Empty
    Condition Logic When multiple conditions are configured on the same route: All Match (AND) or Any Match (OR)
    Enabled Whether this route is active. Disabled routes are skipped during evaluation

    Condition Operators Reference

    Operator Route matches when routing key…
    = Exactly equals the Route Condition value (case-insensitive)
    <> Does not equal the Route Condition value
    Contains Contains the Route Condition value as a substring
    Starts With Begins with the Route Condition value
    Ends With Ends with the Route Condition value
    Is Empty Is blank, null, or missing
    Is Not Empty Has any non-blank, non-null value

    Routing Order and Catch-All Routes

    Routes are evaluated from lowest to highest Processing Order. The first route whose conditions are satisfied receives the record.

    To configure a catch-all route that processes any record not matched by earlier routes:

    1. Create a route with a high Processing Order (e.g., 9999)
    2. Leave Route Condition empty
    3. Set Condition Operator to any value (it is ignored when Route Condition is empty)

    See Also

    • How to Use the Orchestrator
    • Orchestrator Card
    • Integrations Page

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